1. Introduction
Quabalexxly ("we," "our," or "us") is committed to protecting your privacy and personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website quabalexxly.world and use our services.
We comply with the Australian Privacy Act 1988 and the General Data Protection Regulation (GDPR) where it applies, together with other applicable data protection laws.
2. Data Controller Information
The data controller responsible for your personal data is:
Quabalexxly
16 Albert St, Windorah QLD 4481
Australia
Email: callback@quabalexxly.world
3. Information We Collect
3.1 Personal Data You Provide
We collect personal data that you voluntarily provide when you:
- Place an order through our website
- Subscribe to our newsletter
- Contact us with inquiries
- Create an account
This data may include:
- Full name
- Email address
- Phone number (optional)
- Shipping and billing address
- Payment information
- Communication preferences
3.2 Automatically Collected Data
When you visit our website, we may automatically collect certain information, including:
- IP address
- Browser type and version
- Operating system
- Pages visited and time spent
- Referring website
- Device information
4. Legal Basis for Processing
We process your personal data based on the following legal grounds:
- Consent: Where you have given explicit consent for specific purposes
- Contract: Where processing is necessary to fulfill a contract with you
- Legal Obligation: Where we must comply with legal requirements
- Legitimate Interests: Where processing is necessary for our legitimate business interests, provided these do not override your rights
5. How We Use Your Information
We use your personal data for the following purposes:
- Processing and fulfilling your orders
- Communicating about your orders and inquiries
- Providing customer support
- Sending marketing communications (with your consent or where permitted) and providing an opportunity to opt out
- Improving our website and services
- Complying with legal obligations
- Preventing fraud and ensuring security
6. Data Retention
We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected, including:
- Transaction records: 7 years for tax and accounting purposes
- Customer account data: Until you request deletion or close your account
- Marketing preferences: Until you withdraw consent
- Website analytics: 26 months
7. Data Sharing and Disclosure
We may share your personal data with:
- Service providers: Payment processors, shipping companies, and IT service providers who assist in our operations
- Legal authorities: When required by law or to protect our legal rights
- Business transfers: In connection with a merger, acquisition, or sale of assets
We do not sell your personal data to third parties.
8. International Data Transfers
Your personal data may be transferred to and processed in countries outside your country of residence. When we transfer data internationally, we ensure appropriate safeguards are in place, including:
- Standard contractual clauses approved by relevant authorities
- Adequacy decisions
- Other legally recognized transfer mechanisms
9. Your Rights Under GDPR
If you are located in the European Economic Area, you have the following rights:
- Right of Access: Request a copy of your personal data
- Right to Rectification: Request correction of inaccurate data
- Right to Erasure: Request deletion of your personal data
- Right to Restriction: Request limitation of processing
- Right to Data Portability: Receive your data in a portable format
- Right to Object: Object to processing based on legitimate interests
- Right to Withdraw Consent: Withdraw consent at any time
To exercise the rights described above, contact us at callback@quabalexxly.world. We will respond within 30 days.
If you are located in Australia, you may also request access to and correction of the personal information we hold about you, subject to legal exceptions. To make such a request, contact us using the details in the "Contact Us" section.
10. Data Security
We implement appropriate technical and organizational measures to protect your personal data, including:
- SSL/TLS encryption for data transmission
- Secure storage systems with access controls
- Regular security assessments
- Employee training on data protection
However, no method of transmission over the Internet is 100% secure. While we strive to protect your data, we cannot guarantee absolute security.
If we experience an eligible data breach under the Australian Privacy Act 1988 (Notifiable Data Breaches scheme), we will take reasonable steps to notify the Office of the Australian Information Commissioner and affected individuals as required by law.
11. Cookies
Our website uses cookies and similar technologies. For detailed information about our use of cookies, please refer to our Cookie Policy.
12. Children's Privacy
Our website and services are not intended for individuals under the age of 18. We do not knowingly collect personal data from children. If we become aware that we have collected data from a child, we will take steps to delete it promptly.
13. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to read the privacy policies of any third-party sites you visit.
14. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically.
15. Complaints
If you believe we have not handled your personal data properly, you have the right to lodge a complaint with a supervisory authority. In Australia, you may contact the Office of the Australian Information Commissioner (OAIC). In the EU, you may contact your local data protection authority.
16. Contact Us
If you have questions about this Privacy Policy or wish to exercise your rights, please contact us:
Quabalexxly
16 Albert St, Windorah QLD 4481
Australia
Email: callback@quabalexxly.world